Frequently asked questions about membership

Each cardholder is entitled to 4 Roadside Assistance service calls or reimbursements per membership year, provided the calls meet the conditions described in the member guide, for:

• Towing service
• Flat tire service
• Battery jump start and AAA Battery Service
• Emergency fuel delivery
• Vehicle lockout and locksmith service
• Minor mechanical first aid
• Extrication/winching service

There will be a service charge of $100 for each additional service call after the fourth call or reimbursement. If a cardholder has an unpaid service charge balance and contacts AAA for Roadside Assistance service, AAA may require immediate payment of both the unpaid balance and the charge for the current service call before providing service.

If you’re a member with the Classic level of benefits, you can be towed up to 7 miles to any destination, or unlimited miles back to the tow service provider’s facility.

If you’re a member with Plus^® benefits, you can be towed up to 100 miles to any destination.

If you’re a member with Premier^® benefits, you can use 1 of your tows 1 time per household per membership year for up to 200 miles, and up to 100 driving miles for any remaining service calls. For members with AAA Plus or AAA Premier, any of your 4 allowable service calls per membership year may be used for RV/motorcycle tows, extrication and winching, and RV tire changes. On an RV/motorcycle service call, benefits include up to $500 per call, up to $1,000 total per household per membership year. Get more details about RV/motorcycle coverage.

Member will be responsible for additional charges for tow services beyond the stated limits.

No. A friend cannot use your membership to obtain AAA benefits. However, if you are riding in a friend’s car or a rental car as the driver or passenger and have a breakdown, you may use your membership for Roadside Assistance at that time.

Photo ID is required at time of service.

Yes, your AAA membership covers you in any vehicle, whether you’re the driver or passenger.

Yes. A $100 nonrefundable service fee applies each time you use Roadside Assistance for the first three days of your new membership. 

Extended Roadside Assistance services for Plus and Premier are effective 7 calendar days after processing and receipt of the full payment due.

The following benefits are available immediately after processing and receipt of full payment due: 

Premier: Free travel books, and passport photos

Plus: Discounted pricing on passport photos and maps and books.

Coverage applies to you and anyone who resides in your household who is added as an associate to the membership. The first membership in your household is the primary member. You may add 1 adult associate, who must be at least 21 years old and reside in your household. You may also add dependent associates, who must be under 26 years old and either reside in your household or be full-time students away from home. Birthdates must be provided for dependent associates. Primary members are responsible for the conduct and the service demands of their associates.

Photo ID is required at the time of service.

You can cancel your membership by visiting a branch, where a specialist will be happy to assist you. Branch hours vary by location. You can also call membership services at 1-800-765-0766 from 8 a.m. to 7 p.m. Monday–Friday, and 8 a.m. to 2 p.m. on Saturday.

You will receive a pro-rata refund of the dues you paid, excluding any new member admission fee and any discounts received. Monthly dues payments are non-refundable and membership cancellation will be effective immediately prior to your next scheduled payment date.

For Classic and Plus^® memberships, dues are charged for each member. For Premier^® level of benefits, dues are charged for the primary member, and to add 1 or more associates, family dues are charged.

• To have your digital membership card handy 24/7, text APP 10 to 86792 to download the Auto Club App.¹ Once you log in to the app, tap the membership card icon in the top right corner to see your membership card. You can also add your membership card to your Apple Wallet for iOS.
• To replace a lost or stolen membership card, log in to print a paper version or request a plastic card to be mailed to you.

Primary members can add an associate or upgrade to Plus^® or Premier^® any time during the year. Upon receipt of your annual renewal notice, you may remove an associate or change your member benefit level online by following these steps:

• Log in
• Select Manage my membership
• Make edits under Membership type and/or Household members
• When you remove an associate or downgrade your member benefit level at this time, your changes will take effect on your renewal date

At all other times, or if you want changes to become effective immediately, visit a AAA branch or call membership services at 1-800-765-0766 from 8 a.m. to 7 p.m. Monday–Friday, and 8 a.m. to 2 p.m. on Saturday.

If you were paying monthly and your membership was cancelled, you may rejoin only with the annual billing option. To do so, revisit the join application and select “Annual Dues” or contact us at 800-765-0766 and speak with an agent.  

AAA/CAA is a federation of regional motor clubs throughout North America. Membership and insurance benefits may vary by club. If you’ve moved or are planning to move, find your new club. You can get information on how to transfer your membership and insurance (if applicable) by calling your new local branch.

Returned check and electronic check payments may be re-presented for payment and will be subject to a returned payment fee of $15, which may be debited electronically.

Extended Roadside Assistance services for Plus and Premier are effective 7 calendar days after processing and receipt of the full payment due. The following benefits are available immediately after processing and receipt of full payment due: 

Premier: Free travel books and passport photos

Plus: Discounted pricing on passport photos and maps and books.