Insurance claims information

Track your claim, view your policy and information on auto claims processes, and find out what to do in case of an incident.

Get information on home insurance claim processes, file a claim or check the status, view your policy, and learn about what to do in case of an incident.

View your policy, track your claim, and download information on what you need to know when filing a life insurance claim.
Auto & home claims processes

Learn about what to expect from every step of the auto claims process, from getting the claims process started to closing your claim.

Get step-by-step information on the home claims process, from reporting and investigating your claim to reviewing your repair options and the settlement.
Auto claims help list

Log in to your account to view and manage your policy details, review your coverage amounts, and enroll in paperless billing.

We’ll help if you lock your keys in the car, get a flat tire, or break down, whether you’re the driver or a passenger.

Search from our AAA Member Preferred repair shops through the U.S.
Home claims help list

Log in to your account to view and manage your policy details, review your coverage amounts, start a claim online1, and enroll in paperless billing.

What should I know about my home policy? Get a beginner's overview on the basics of a home policy.
Insurance claims articles

To understand what a claims adjuster does, we asked some adjusters to describe tasks they tackle on a typical day.

When it comes to fire prevention, spend a little time ensuring that your house is in order.