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If you’ve been affected by extreme weather events and are unsure how to file a claim, read more about the claims process and how AAA can help you every step of the way.
Insurance claims information
Auto insurance claims
Track your claim, view your policy and information on auto claims processes, and find out what to do in case of an incident.
Homeowners insurance claims
Get information on home insurance claim processes, file a claim or check the status, view your policy, and learn about what to do in case of an incident.
Life insurance claims
View your policy, track your claim, and download information on what you need to know when filing a life insurance claim.
Auto & home claims processes
Auto claims process
Learn about what to expect from every step of the auto claims process, from getting the claims process started to closing your claim.
Home claims process
Get step-by-step information on the home claims process, from reporting and investigating your claim to reviewing your repair options and the settlement.
Auto claims help list
My auto policy
Log in to your account to view and manage your policy details, review your coverage amounts, and enroll in paperless billing.
24-hour Roadside Assistance
We’ll help if you lock your keys in the car, get a flat tire, or break down, whether you’re the driver or a passenger.
Find a claims collision repair facility
Search from our AAA Member Preferred repair shops through the U.S.
Home claims help list
My home policy
Log in to your account to view and manage your policy details, review your coverage amounts, start a claim online1, and enroll in paperless billing.
Home policy basics
What should I know about my home policy? Get a beginner's overview on the basics of a home policy.
Insurance claims articles
How a claims adjuster helps after an accident
To understand what a claims adjuster does, we asked some adjusters to describe tasks they tackle on a typical day.
3 ways to avoid a home claim & expensive repairs
When it comes to fire prevention, spend a little time ensuring that your house is in order.
