Contact Us

We're always with you when you need to reach us

Please have your membership number handy and include it in all correspondence; this helps us assist you more efficiently. If you're having difficulty logging into your account, try resetting your password.

What can we help you with?

2023 holiday hours

Monday, January 2 (New Year's Day observed) – Closed
Monday, January 16 (Martin Luther King Jr. Day) – Closed
Tuesday, February 21 (Mardi Gras, Metairie & Covington branch locations only) – Closed
Monday, May 29 (Memorial Day) – Closed
Monday, June 12 (King Kamehameha Day, Honolulu branch only) – Closed
Tuesday, July 4 (Independence Day) – Closed
Monday, September 4 (Labor Day) – Closed
Thursday, November 23 (Thanksgiving Day) – Closed
Friday, November 24 (Day after Thanksgiving) – Closed
Monday, December 25 (Christmas Day) – Closed

Membership services

Phone hours: 8 a.m. to 7 p.m. Monday–Friday, 8 a.m. to 5 p.m. Saturday
New member information: 1-866-903-4222
Changes to existing memberships and replacement cards: 1-800-222-8794

Insurance services

Phone hours: 7 a.m. to 9 p.m. Monday–Friday, 8 a.m. to 5 p.m. Saturday
Report a claim 24/7: 1-800-67-CLAIM (1-800-672-5246)
Insurance quotes and information: 1-888-883-8417
Renewals and changes to existing policies: 1-800-924-6141
Report fraud: 1-714-850-6800

Travel services

Air, car, hotel, cruise, and tour reservations: 1-800-453-9125
Maps and trip routing: 1-800-453-9125 or visit a branch

Automotive services

AAA Approved Auto Repair facilities: 1-800-713-0003
AAA Car Buying Service: 1-877-552-4934
Request Roadside Assistance or AAA Mobile Battery Service:
- Southern California 1-800-400-4AAA (1-800-400-4222)
- Other states and Canada 1-800-AAA-HELP (1-800-222-4357)
RV towing and tire change in Southern California 1-800-444-4485
RV towing and tire change outside of Southern California 1-800-222-4357
Roadside Assistance feedback form