Find a professional contractor with AAA

AAA Home Improvement & Repair Network is a AAA benefit designed to help direct a member to pre-screened contractors for home improvements. Network contractors have undergone an extensive and thorough background check for licensing, insurance, and financial stability. When requesting a network contractor referral, the member will be assigned 1 contractor who has satisfied the pre-screening credentialing process and is willing to back their work with a 3-year workmanship warranty.

General Services:

• General Contractor Services
• Roofing Repair and Installation
• Carpet/Upholstery Cleaning
• Remodeling
• Special Needs Modification
• Flooring and Carpet Installation
• Gutters
• Siding

Emergency Services:

• Board-up and Roof Tarping
• Water Mitigation
• Available 24/7 in Select Covered Areas

Crawford Contractor Connection^® manages this network of more than 4,500 independent contractors.

A network contractor referral request for a home improvement project is a non-emergency request. Under most conditions, the member will be in contact with a contractor within 48 hours.

A call for assistance with home emergency services is a priority call and, under most conditions, the member will be contacted by a service provider within 1 hour.

No. Contractor referrals from the AAA Home Improvement & Repair Network are being offered by AAA as a benefit to all members who own a home within the covered areas. The price of the project will be agreed upon by the member and the contractor bidding on the project before work begins.

Network contractors do not offer a price discount for AAA members. The AAA Home Improvement & Repair Network is designed to help take the guesswork out of locating a contractor for your home improvement project or emergency home repair needs. The network contractor referred to you will have passed a thorough pre-screening process and be selected specifically for the needs of your project.

Contractor Connection has completed the extensive, time consuming, and critical contractor screening process for the member. Network contractors must possess required state licensing, meet established program insurance coverage, maintain professional facilities and equipment, and perform background checks on their employees who will be on the property site. Participating network contractors may use subcontractors in some instances when handling general contracting assignments. Please note that neither Contractor Connection nor AAA screens or performs background checks on subcontractors.

No. Each contractor is required to recertify the following credentials on an annual basis to maintain their status within the network: General Liability Insurance; Auto Liability Insurance; State Licensing; Financial Stability; Agree in writing to provide 5-year workmanship warranty on completed jobs and Good Contractor Performance History within the network.

Network contractors are required to use the same estimating system that is commonly used in insurance restoration work and Contractor Connection's Quality Assurance team reviews all proposals, based on industry standards, to help contractors provide you with a fair and reasonable estimate. You are then able to agree or further discuss your project estimate direct with the contractor.

Network contractors are managed for work quality and timeliness by Contractor Connection and, after a AAA Home Improvement & Repair Network referral project is completed, every member is provided a customer satisfaction survey to provide feedback on their experience with the contractor and quality of the contractor workmanship.

The pre-screening process for network contractors is completed by Contractor Connection, the network management company for the program. Contractors who are interested in becoming a pre-screened network contractor can contact the AAA Home Improvement & Repair Network for more information.