AAA Automotive
Request Roadside Assistance online
Skip the phone lines, and chat with our virtual assistant. Members can usually submit a request in less than 4 minutes, and assistance is available any time day or night.
Advantages of virtual assistance
Request assistance anytime.
Requests typically take less than 4 minutes to make.
Don’t know where you are? GPS can help us find you.
Track your service vehicle in real time.1
How it works
Step 1: Start a chat in the Auto Club App2 or on the website
Step 2: Answer a few simple questions, and our virtual assistant will guide you through the process to get help
Step 3: See where your service technician is in real time using the tracker in the chat
How long does it take to request service?
Members are usually able to submit a request in less than 4 minutes.
How do I track my service vehicle?
You can select Track technician on the confirmation card, or start a new conversation and provide your first and last name with your ZIP Code or 16-digit membership number.
How do you locate me?
You can enter your address, or select the map button to let your phone’s GPS help us locate you.
How do I become a service provider?
You can apply to become an independent service provider and team up with AAA to serve members across the U.S. and Canada.
Can I request Roadside Assistance service through a call?
Please call 1-800-400-4222 to request service.
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Automotive offers and deals
Search approximately 7,000 AAA approved facilities throughout the U.S. and Canada.
AAA provides a convenient testing and replacement service that comes to you.
Use your AAA membership to unlock do-it-yourself car care discounts.
AAA cares about your teen’s safety and wants to help them develop safe driving habits.
