Automotive Maintenance

Millions of AAA’s service calls are preventable

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Each year, AAA receives millions of calls for its Roadside Assistance.

In 2019 alone, it got more than 32 million calls for assistance nationwide. Of those, almost half—more than 15 million—were for just 3 kinds of trouble: dead batteries, flat tires, and keys locked inside vehicles. Many of these issues could have been prevented with basic maintenance, but a AAA survey found that more than a third of Americans have skipped or delayed recommended services or repairs, a decision that can have painful consequences.

3 issues combine for 15.6 million calls to AAA annually

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Dead batteries

23.8% of calls

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Flat tires

13.1% of calls

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Lockouts

11.2% of calls

American motorists frequently put off service

 

Despite the headache and potential danger of experiencing a mechanical problem on the road, a 2015 AAA survey found that 35% of Americans had skipped service specified by a factory maintenance schedule, or put off a repair recommended by a mechanic. Similarly, 65% had never had their vehicle’s battery tested before it failed, and 60% didn’t check their tires’ air pressure at least once a month, even though these are 2 of the best ways to help avoid a Roadside Assistance call.1

How to help your car avoid trouble

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Have your battery tested

Batteries typically last 3–5 years, depending on driving habits and climate. Once they enter that range, it’s a good idea to assess their health regularly. Learn how AAA can take the hassle out of battery testing and replacement.

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Check your tires monthly

The classic nail-on-the-road flat isn't avoidable, but other scenarios are. Underinflated or unevenly worn tires can lead to sudden blowouts. Learn how to take good care of your tires.

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Don’t ignore warning lights

When the Check Engine light or another indicator turns on, it can be tempting to wait and see, but doing so could mean worse mileage and severe trouble down the road Learn more about how to read your dashboard warning lights.

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Get regular vehicle service

Factory-scheduled maintenance can go a long way toward uncovering potential problems before they’re bad enough to require a tow. Not sure where to go for service? Consider a AAA Approved Repair facility.

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Keep a spare key handy

Despite wide adoption of “smart” keys among car manufacturers, AAA still gets millions of lockout calls each year. Having a backup key (and knowing where it is) can make lockouts easier to resolve.

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Get help online with our virtual assistant

Need Roadside Assistance? Skip the phone lines and chat with our virtual assistant. Members can usually submit a request in less than 4 minutes, and assistance is available any time, day or night.

Use our virtual assistant

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Automotive offers and deals

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AAA automotive services

See how we can help with Roadside Assistance, car buying, auto repair, driver education, and more.

 

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AAA Approved Auto Repair

Search approximately 7,000 AAA approved facilities throughout the U.S. and Canada.

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AAA Mobile Battery Service

AAA provides a convenient testing and replacement service that comes to you.

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Automotive discounts

Use your AAA membership to unlock do-it-yourself car care discounts.

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Teen driving resources

AAA cares about your teen’s safety and wants to help them develop safe driving habits.

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